Web Designers and Software Developers:
The technological and visual experts, who provide the graphic design and interface, define how your website will look and function. These highly skilled associates are intricately involved from the outset beginning with website building or acquisition, and contribute to all ongoing changes and updates once the website is integrated with the system.
The creative forces that conceive the basic content design of your website, including online product uploading and scanning of your catalog information. Each website is assigned a dedicated content manager who is responsible for working with you to determine pricing and marketing strategy. The content manager serves as your personal business consultant, using expertise in Ecommerce to increase retail sales. This content manager also acts as the point person, available any time, to monitor any questions your customers might have throughout their buying experience.
Once the website is built, our engineers assimilate its transition to the hosting facility, set up security, backup and recovery mechanisms, monitor site access and traffic, and perform site maintenance and troubleshooting on a day-to-day basis.
Expert wordsmiths craft the promotional materials that are used to explain your business and its services on the website. The power of the written word is a tremendous factor in cultivating the image of your business and articulating the value of your merchandise to prospective consumers. Our writers analyze your primary target audience and develop text that showcases your products and services while appealing to their needs and motivations.
Sales and Customer Support Team:
A highly talented and well trained group, these associates interact with prospective clients to promote your business and sell your merchandise. Customer Support representatives are well educated in your products and services, and use their customer service and communication backgrounds to position your company and its merchandise to highlight the rewards of purchasing these goods. Sales associates actively market your products to customers through online opportunities and telephone sales calls. Because the success of this team is based on the success of your business, rewarded through monthly sales commission, the Lead eCommerce team is highly motivated to sell high volume of your merchandise. Itís a win-win philosophy that yields significant profit for your business.