What Lead Ecommerce Group can do for Your Business
Using the latest technologies on the market today, we design a cutting edge website that promotes your business and allows customers to easily purchase your products. We use best hosting companies to make sure our backed systems work efficiently and reliably, while using the latest and greatest telecommunications applications to make all the websites we have on management as interactive as possible and make our sales team immediately available to each of our clients.
Our strategy is to set your business apart from competitors, providing unparalleled internet support that drives commercial traffic to your website, and use our expertise to actively promote your merchandise on the Internet. This model has proven vastly successful, and has taken businesses from local brick-and-mortar storefronts with regional customers to leading retail establishments with worldwide audiences.
Our services highlight the following essential elements:
In today’s world of the Information Age, a company’s reputation and corresponding success is linked to its presence on the World Wide Web. No matter what type of business you are in, if you do not have a professionally designed website you are at a severe disadvantage in the marketplace. Without an Internet presence, you are telling your customers your business hasn’t evolved to meet today’s standards, and you are neglecting a profound client base.
Lead Ecommerce Group employs an expert team of creative professionals who determine the objectives of your business and design a state of the art website to showcase your merchandise or services. Our professional looking sites are created with an interactive interface to provide customers with a user friendly system that allows quick and convenient ordering of your merchandise. If you have an existing website, we will convert it to our successful format and import it to our hosting facility. These websites are a critical tool for increasing sales of your products and bolstering the credibility of your business.
Domain registration, site maintenance, and hosting
We not only design exceptional websites for your business ventures, but as a Full Cycle Ecommerce firm, we offer our expertise for all phases of your Internet commerce. These extra benefits include free domain search and registration, custom email addresses, and live online chat to offer the utmost in customer service. We provide hosting of your website through an industry leading company, APlus.net, well known and respected for the strong reliability of its server uptime.
In order to maximize the speed and reliability of your website, we currently utilize 12 independent servers through APlus.net, with plans to expand to 25 by March 2006. Because we understand privacy is an important concern of your customers, our servers are equipped with state of the art Internet encryption to safeguard against unauthorized access to customer information. With this design, customer name, address, and any personal credit card information cannot and will not be accessed by any person or agency not directly affiliated with your business.
Sales and Marketing
Having a state of the art website is a necessary first step toward increasing your company’s revenue. However, a website by itself is unlikely to be noticed amongst the millions of possibilities without strategic marketing and active sales. Consistent with our Full Cycle Ecommerce model, we go beyond mere design and hosting of your website to guarantee exposure of your business and vigorous promotion of your products.
Immediately after your site is created and operating on the World Wide Web, we use our inside knowledge of ecommerce to drive high traffic to the site. Such strategies include search engine submission, email marketing, link/banner exchange, and draws. Our success is evident by the number of unique visitors to our client websites, typically surpassing more than 10,000 unique users per website each day.
Generating exposure for the website is only part of our successful Full Cycle Ecommerce model. Lead Ecommerce Group employs a full time sales team who actively promotes and sells your products via phone, chat, and email. Our sales staff is highly trained in customer service and marketing, providing you with a dynamic and expertly qualified team to sell your merchandise. When sales are made in this way, we contact you immediately to verify the merchandise is available and can be shipped, then process the payment directly into your account via a previously established gateway to your bank (Lead Ecommerce Group does not in any way handle this money or alter its delivery to you in any form; instead we bill you commission for sales twice monthly at a predefined rate for all gross sales through the site).
This ground-breaking technique affords you with tremendous manpower with expert sales skills, expanding your business to a large audience.
24 Hour Support
Quality customer service is a hallmark of highly successful businesses. This is a major element often ignored in the world of online sales, where technology is often designed to take the place of live agents. With our Full Cycle Ecommerce model, customer service is championed to bolster the credibility and sales of your business.
In addition to our online support, we offer every client a toll free phone number for those customers who prefer to speak directly to a representative. For each one of our clients, we assign a dedicated customer service/sales representative to your website. This provides you with an individual who is highly familiar with your products and services, and this individual is responsible for answering all telephone calls, emails, and live chat questions that are directed to the website. Additionally, this individual serves as the point person for you to communicate with regarding all new and existing orders. In this way, we not only offer your customers the most exemplary customer service imaginable, but we are on call to answer your questions regarding anything related to your ecommerce needs. In a field dominated by technology, we still believe it’s the personal commitment that sets our business, and yours, apart from competitors.